Tristar Enhanced


Our 'Enhanced' IT support package is aimed at company's that wish to pay a fixed fee for all of their support, but want to purchase all neccesary replacement parts themselves. (Of course Tristar is able to supply you with these replacement parts at discounted prices)

The 'Enhanced' package includes all of the following:

  • Unlimited telephone support
  • Unlimited  remote support
  • Regular proactive support
  • Unlimited on-site support

Our main priority is to fix your IT problems in an efficient manner so that you can be back up and running as quickly as possible. We pride ourselves on our level of customer service, with highly qualified and experienced staff that are able to talk to you in a non-technical language.

As part of the service we will also proactively check your system on a regular basis. This includes checking that your anti-virus updates & scans are occurring, ensuring that your back-up routine is functioning correctly, as well as quick checks to Microsoft Windows Critical Updates. 

For more information please contact us.

 

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