Tristar Lite Our 'Lite' IT support package offers you a cost-effective solution to your IT support and maintenance issues. This package offers you guaranteed response times and peace of mind that you have a company in place that can resolve your daily IT challenges. The package includes unlimited access to our dedicated telephone support line, plus unlimited remote access, enabling us to connect to your system, diagnose and resolve a majority of problems. If required we will schedule a visit by one of our experienced engineers at a special discounted rate.
Our aim is to offer superior levels of customer service, so not only will we solve your problems when you call, but we will proactively monitor your systems to check for potential problem areas.
The 'Lite' package includes the following:
- Unlimited telephone support
- Unlimited remote access
- Regular proactive support
- Reduced fixed hourly rates for on-site support
For more information fill on the form to the left, or click here to be taken to the contact page.
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