Tristar Enhanced
Our 'Enhanced' IT support package is aimed at company's that wish to pay a fixed fee for all of their support, but want to purchase all neccesary replacement parts themselves. (Of course Tristar is able to supply you with these replacement parts at discounted prices)
The 'Enhanced' package includes all of the following:
- Unlimited telephone support
- Unlimited remote support
- Regular proactive support
- Unlimited on-site support
Our main priority is to fix your IT problems in an efficient manner so that you can be back up and running as quickly as possible. We pride ourselves on our level of customer service, with highly qualified and experienced staff that are able to talk to you in a non-technical language.
As part of the service we will also proactively check your system on a regular basis. This includes checking that your anti-virus updates & scans are occurring, ensuring that your back-up routine is functioning correctly, as well as quick checks to Microsoft Windows Critical Updates.
For more information fill on the form to the left, or click here to be taken to the contact page.
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