Tristar Total
Our 'Total' IT support package offers you complete peace of mind, the responsibility for the smooth running of your systems becomes our priority. This package offers unlimited access to our dedicated support line, unlimited remote access support PLUS unlimited on-site support PLUS all replacement parts* needed to get the system up and working correctly.
Our aim is to offer superior levels of customer service, so not only will we solve your problems when you call, but we will proactively monitor your systems to check for potential problem areas. This includes regular checks of your Anti-Virus software, your back-up solution, and the operating system event logs all with the aim of maintaining your productivity.
The 'Total' package includes all of the following:
- Unlimited telephone support
- Unlimited remote access
- Regular proactive support
- Unlimited on-site labour
- All replacement parts*
- Quarterly healthcheck for security, anti-virus
*parts are replaced on a like-for-like basis
For more information fill on the form to the left, or click here to be taken to the contact page.
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